Our Services

CEM - Measuring Customer Experience

 
Customer feedback data analytics

Turn customer feedback into winning and successful business strategies. Identify actionable data with categorized analysis.

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Market research

Businessfocus360 market research helps organizations to use relevant data to solve marketing challenges that a business may most likely face in this dynamic and volatile environment

 
 
Mystery Shopper / Competitor analysis

Measuring the quality of customer service in bricks-and-mortar environments and to collect information about products and service delivery.

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Customer Satisfaction Rating Tabs

We also provide a rating tab where it can be kept on the counter, wall mounted or even given to the customers in order to leave their feedback, their contact details if necessary.We can customise the design and logo according to client business. The device requires wifi and will provide real time data to our backend for complaint analysis. We will also pass all of the information collected to the client on a real time basis

 

Our Services

CEM - Measuring Customer Experience

Customer feedback
data analytics

Turn customer feedback into winning and successful business strategies. Identify actionable data with categorized analysis.

Mystery Shopper
/ Competitor analysis

Measuring the quality of customer service in bricks-and-mortar environments and to collect information about products and service delivery.

Market
research

Businessfocus360 market research helps organizations to use relevant data to solve marketing challenges that a business may most likely face in this dynamic and volatile environment

Customer Satisfaction
Rating Tabs

We also provide a rating tab where it can be kept on the counter, wall mounted or even given to the customers in order to leave their feedback, their contact details if necessary. We can customise the design and logo according to client business. The device requires wifi and will provide real time data to our backend for complaint analysis. We will also pass all of the information collected to the client on a real time basis