BPO - Business Process Outsourcing
Sri Lanka is one of the most desired locations to set up Business Process Outsourcing (BPO) Operations. Clients can tap into a large pool of skilled professionals with strong English language skills that can undertake back office functions. BPO operations have proven to be successful and companies can reduce a large portion of their overheads by simply outsourcing some of the tedious work to Businessfocus360.
We have proven experience in managing international BPO functions and have an in-depth employment selection and recruitment process to pick the best talent locally to support our clients.
Contact us to understand what process you can outsource to get that competitive advantage.
BPO - Business Process Outsourcing
Data Entry Outsourcing Services
Converting your physical data into organised, easily accessible digital data. We offer multiple types of data entry, including online data entry, offline data entry, data capture, website data entry, image data entry, excel data entry, and more.
Data Processing Outsourcing Services
Turning complex data clusters into actionable insights. Our data processing services are quite extensive. We offer order processing, form processing, image processing, invoice processing, document processing, transaction processing, resume processing, and more.
Form Processing Outsourcing Services
Specialised form processing services to turn all your form-based data into organised, easily storable, and secure digital formats. Our use of advanced technology, expert personnel, and the availability to cater to multiple formats sets us apart.
Document Digitisation Outsourcing Services
Encouraging you to go paperless with end-to-end document digitisation services. From identification to digitisation, we cover the full process of document digitisation and we go the extra mile to ensure it is all properly indexed and stored for ease of use.
Call Centre Outsourcing Service
Professionally trained call centre personnel to support all your correspondence needs. Our call centre services place a particular focus on the quality of service to ensure that your organisation’s values are reflected onto your customers.
Relieving your HR burdens. We offer a wide array of HR services, including recruitment, onboarding and offboarding, payroll and training outsourcing, employee data management, compliance management, and more.
Banking and Financial Services Outsourcing
Simplifying finance management one transaction at a time. Our banking and financial services outsourcing offerings range from customer acquisition support to back-office transaction process management.
eCommerce Services Outsourcing
Making the e-Marketplace significantly easier to manage. Order management, customer service, sales support, catalogue management, and digital marketing are some of the options we offer for eCommerce BPO.
BPO - Business Process Outsourcing
Sri Lanka is one of the most desired locations to set up Business Process Outsourcing (BPO) Operations. Clients can tap into a large pool of skilled professionals with strong English language skills that can undertake back office functions. BPO operations have proven to be successful and companies can reduce a large portion of their overheads by simply outsourcing some of the tedious work to Businessfocus360.
We have proven experience in managing international BPO functions and have an in-depth employment selection and recruitment process to pick the best talent locally to support our clients.
Contact us to understand what process you can outsource to get that competitive advantage.
BPO - Business Process Outsourcing
Data Entry Outsourcing Services
Our inbound services will resolve any and all queries your customers might have. From support questions to order processing and dispatch services, we manage it all. We also provide Hotline management services under this category.
Data Processing Outsourcing Services
Turning complex data clusters into actionable insights. Our data processing services are quite extensive. We offer order processing, form processing, image processing, invoice processing, document processing, transaction processing, resume processing, and more.
Form Processing Outsourcing Services
Specialised form processing services to turn all your form-based data into organised, easily storable, and secure digital formats. Our use of advanced technology, expert personnel, and the availability to cater to multiple formats sets us apart.
Document Digitisation Outsourcing Services
Encouraging you to go paperless with end-to-end document digitisation services. From identification to digitisation, we cover the full process of document digitisation and we go the extra mile to ensure it is all properly indexed and stored for ease of use.
Call Centre Outsourcing Service
Professionally trained call centre personnel to support all your correspondence needs. Our call centre services place a particular focus on the quality of service to ensure that your organisation’s values are reflected onto your customers.
Relieving your HR burdens. We offer a wide array of HR services, including recruitment, onboarding and offboarding, payroll and training outsourcing, employee data management, compliance management, and more.
Banking and Financial Services Outsourcing
Simplifying finance management one transaction at a time. Our banking and financial services outsourcing offerings range from customer acquisition support to back-office transaction process management.
eCommerce Services Outsourcing
Making the e-Marketplace significantly easier to manage. Order management, customer service, sales support, catalogue management, and digital marketing are some of the options we offer for eCommerce BPO.