Banking and Financial Services Outsourcing

Ease up the burdens of banking and financial services with a trusted outsourcing partner with global standards

Businessfocus360 provides BPO services to a variety of industries, such as eCommerce, Banking, Finance, HR etc. Our offerings for the Banking and Financial Services industry consist of a range of back-office functions such as invoice processing, default management, portfolio analytics, customer acquisition support, and more.

 
 
 
 
 

Why Choose Us

  • Cost-Effective
    We believe in affordable solutions that provide value for money, and that is exactly what you can expect from all of our offerings
  • Reliable
    We follow compliance guidelines and global standards especially when it comes to the banking and financial services sector, and we are always at the top of our game
  • Available
    We are always available for your support. Our teams work around the clock and are online 24/7 for any situation
  • Scalable
    We are extremely flexible when it comes to scalability. Scale up or down to any extent you wish
  • Secure
    We take utmost care to ensure robust security measures are in place and always working to secure your data

Empowering Your

Financial Ventures

Connect with us and learn how Businessfocus360 can transform your business processes.

Why Outsource Banking & Financial Services?

Financial process outsourcing has a myriad of benefits.

Reduce Costs

Outsourcing business processes outside of your financial institution’s core competencies will allow you to cut costs massively.

  • For one, you won’t need to hire dedicated, full-time personnel to carry out these processes, decreasing labour costs significantly
  • The infrastructure needed to facilitate these functions need not be invested into or, can be freed for other uses

Leverage Innovation

Outsourcing companies are specialised, offering access to a variety of new tools and technologies that you can leverage to nurture your business even further.

  • Automation offers a hands-off approach to managing menial tasks, improving efficiency
  • Big data and analytics allow for much more impactful data-driven decision-making possibilities
  • AI and machine learning technologies can offer unique insights into customer and market behaviour

Embrace Digital

Outsourcing also comes with a slew of digital options that will benefit in both the long and short terms.

  • When resource and time-intensive tasks are digitalised, they can be conducted incredibly quickly, boosting overall efficiency
  • Customer satisfaction can be improved with 24/7 support, mobile apps, etc.

 

Set yourself apart from the competition and grow exponentially

Our Services

In order to support banks and financial service providers, we offer a range of BPO services.

Customer Acquisition Support

This includes managing large amounts of prospective customers, leads, and inquiries and reporting.

Credit Evaluation and Verification

This will ensure that your financial institutions face minimal credit risks and fraud. We implement a multitude of verification methods to ensure this.

Application and Document Processing

Digitising forms, entering, processing, and indexing data, and verifications are all carried out by us so that you only need to worry about post-processing activities.

Account Servicing

This includes services such as managing consumer and commercial loans, debit/ credit card management, and even account management services for consumer and commercial accounts along with select capital market services.

Consumer Accounts

We handle transactional functions for consumer accounts such as customer service, retail banking, account renewals, loan disbursement, card services, etc. We also offer risk analytics if required.

We also provide a range of services for consumer lending management such as data and risk management, foreclosure and pre-foreclosure, sales, processing, etc.

Commercial Accounts

Service offerings for commercial accounts include fund transfers, billing, loan processing, fraud management, customer services, and more.

We also provide a range of services for commercial lending management including end-to-end process management.

Capital Markets

In capital markets, we handle data management and analysis, valuations, model development, etc

Back Office Transaction Process Management

Fraud detection, regulatory compliance monitoring, anti-money laundering services and more are offered as part of the back-office transaction process management options.

Risk Management

Our experienced team of professionals will handle back-office risk management processes such as fraud risk reviews, AML monitoring, account verification, regulatory reporting, and more to ensure that all accounts comply with regulations and government standards.

Portfolio Analytics

We will help you get an overview of consumer and commercial investments and assist in managing portfolios in order to draw out important data for decision-making.

Auxiliary services include transaction processing, factoring services, default management, accounting and accounting compliance outsourcing, invoice processing, credit approval, clearance and settlement, collections, document management, product renewals, records management, recoveries processing, regulatory and program compliance, remittance, and custody services.

 
 
 
 

Businessfocus 360

We are a BPO company based in Sri Lanka, serving a range of industries, eCommerce, Finance, HR etc. and our data management services range from data entry and processing to document digitisation and call centre services. As a result of our adherence to global standards and almost a decade of industry experience, we have been able to expand our operations to Asia.

Sri Lanka offers an incredible amount of untapped, skilled labour that your company could utilise to grow.

FAQ

What types of banking and financial service functions can I outsource?

We undertake many forms of outsourcing such as customer acquisition, back-office process management, lending, consumer and commercial account management etc.

What BPO services does Businessfocus360 undertake?

Businessfocus360 undertakes practically all aspects of data management as it pertains to outsourcing practices. We handle data entry, data processing, form processing, document digitisation, and call centre services

Where is Businessfocus360 located?

We are located in Sri Lanka, however; we serve clients all over, from the Americas to Europe, Asia, and Oceania.

 

Connect with Us

& learn how Businessfocus360

can transform your business processes and help you gain a competitive advantage.

Banking and Financial

Services Outsourcing

Ease up the burdens of banking and financial services with a trusted outsourcing partner with global standards

 
 

Businessfocus360 provides BPO services to a variety of industries, such as eCommerce, Banking, Finance, HR etc. Our offerings for the Banking and Financial Services industry consist of a range of back-office functions such as invoice processing, default management, portfolio analytics, customer acquisition support, and more.

Why Choose Us

  • Cost-Effective
    We believe in affordable solutions that provide value for money, and that is exactly what you can expect from all of our offerings
  • Reliable
    We follow compliance guidelines and global standards especially when it comes to the banking and financial services sector, and we are always at the top of our game
  • Available
    We are always available for your support. Our teams work around the clock and are online 24/7 for any situation
  • Scalable
    We are extremely flexible when it comes to scalability. Scale up or down to any extent you wish
  • Secure
    We take utmost care to ensure robust security measures are in place and always working to secure your data

 
 

Empowering Your

Financial Ventures

Connect with us and learn how Businessfocus360 can transform your business processes

Why Outsource Banking & Financial Services?

Financial process outsourcing has a myriad of benefits.

Reduce Costs

Outsourcing business processes outside of your financial institution’s core competencies will allow you to cut costs massively.

  • For one, you won’t need to hire dedicated, full-time personnel to carry out these processes, decreasing labour costs significantly
  • The infrastructure needed to facilitate these functions need not be invested into or, can be freed for other uses

Leverage Innovation

Outsourcing companies are specialised, offering access to a variety of new tools and technologies that you can leverage to nurture your business even further.

  • Automation offers a hands-off approach to managing menial tasks, improving efficiency
  • Big data and analytics allow for much more impactful data-driven decision-making possibilities
  • AI and machine learning technologies can offer unique insights into customer and market behaviour

Embrace Digital

Outsourcing also comes with a slew of digital options that will benefit in both the long and short terms.

  • When resource and time-intensive tasks are digitalised, they can be conducted incredibly quickly, boosting overall efficiency
  • Customer satisfaction can be improved with 24/7 support, mobile apps, etc.

Set yourself apart from the competition and grow exponentially

Our Services

In order to support banks and financial service providers, we offer a range of BPO services.

Customer Acquisition Support

This includes managing large amounts of prospective customers, leads, and inquiries and reporting.

Credit Evaluation and Verification

This will ensure that your financial institutions face minimal credit risks and fraud. We implement a multitude of verification methods to ensure this.

Application and Document Processing

Digitising forms, entering, processing, and indexing data, and verifications are all carried out by us so that you only need to worry about post-processing activities.

Account Servicing

This includes services such as managing consumer and commercial loans, debit/ credit card management, and even account management services for consumer and commercial accounts along with select capital market services.

Consumer Accounts

We handle transactional functions for consumer accounts such as customer service, retail banking, account renewals, loan disbursement, card services, etc. We also offer risk analytics if required.

We also provide a range of services for consumer lending management such as data and risk management, foreclosure and pre-foreclosure, sales, processing, etc.

Commercial Accounts

Service offerings for commercial accounts include fund transfers, billing, loan processing, fraud management, customer services, and more.

We also provide a range of services for commercial lending management including end-to-end process management.

Capital Markets

In capital markets, we handle data management and analysis, valuations, model development, etc

Back Office Transaction Process Management

Fraud detection, regulatory compliance monitoring, anti-money laundering services and more are offered as part of the back-office transaction process management options.

Risk Management

Our experienced team of professionals will handle back-office risk management processes such as fraud risk reviews, AML monitoring, account verification, regulatory reporting, and more to ensure that all accounts comply with regulations and government standards.

Portfolio Analytics

We will help you get an overview of consumer and commercial investments and assist in managing portfolios in order to draw out important data for decision-making.

Auxiliary services include transaction processing, factoring services, default management, accounting and accounting compliance outsourcing, invoice processing, credit approval, clearance and settlement, collections, document management, product renewals, records management, recoveries processing, regulatory and program compliance, remittance, and custody services.

 

Businessfocus360

We are a BPO company based in Sri Lanka, serving a range of industries, eCommerce, Finance, HR etc. and our data management services range from data entry and processing to document digitisation and call centre services. As a result of our adherence to global standards and almost a decade of industry experience, we have been able to expand our operations to Asia.

Sri Lanka offers an incredible amount of untapped, skilled labour that your company could utilise to grow.

FAQ

What types of banking and financial service functions can I outsource?

We undertake many forms of outsourcing such as customer acquisition, back-office process management, lending, consumer and commercial account management etc.

What BPO services does Businessfocus360 undertake?

Businessfocus360 undertakes practically all aspects of data management as it pertains to outsourcing practices. We handle data entry, data processing, form processing, document digitisation, and call centre services

Where is Businessfocus360 located?

We are located in Sri Lanka, however; we serve clients all over, from the Americas to Europe, Asia, and Oceania.

Connect with Us

& learn how Businessfocus360

can transform your business processes and help you gain a competitive