Ease up the burdens of banking and financial services with a trusted outsourcing partner with global standards
Businessfocus360 provides BPO services to a variety of industries, such as eCommerce, Banking, Finance, HR etc. Our offerings for the Banking and Financial Services industry consist of a range of back-office functions such as invoice processing, default management, portfolio analytics, customer acquisition support, and more.
Financial process outsourcing has a myriad of benefits.
Reduce Costs
Outsourcing business processes outside of your financial institution’s core competencies will allow you to cut costs massively.
Leverage Innovation
Outsourcing companies are specialised, offering access to a variety of new tools and technologies that you can leverage to nurture your business even further.
Embrace Digital
Outsourcing also comes with a slew of digital options that will benefit in both the long and short terms.
In order to support banks and financial service providers, we offer a range of BPO services.
Customer Acquisition Support
This includes managing large amounts of prospective customers, leads, and inquiries and reporting.
Credit Evaluation and Verification
This will ensure that your financial institutions face minimal credit risks and fraud. We implement a multitude of verification methods to ensure this.
Application and Document Processing
Digitising forms, entering, processing, and indexing data, and verifications are all carried out by us so that you only need to worry about post-processing activities.
Account Servicing
This includes services such as managing consumer and commercial loans, debit/ credit card management, and even account management services for consumer and commercial accounts along with select capital market services.
Consumer Accounts
We handle transactional functions for consumer accounts such as customer service, retail banking, account renewals, loan disbursement, card services, etc. We also offer risk analytics if required.
We also provide a range of services for consumer lending management such as data and risk management, foreclosure and pre-foreclosure, sales, processing, etc.
Commercial Accounts
Service offerings for commercial accounts include fund transfers, billing, loan processing, fraud management, customer services, and more.
We also provide a range of services for commercial lending management including end-to-end process management.
Capital Markets
In capital markets, we handle data management and analysis, valuations, model development, etc
Back Office Transaction Process Management
Fraud detection, regulatory compliance monitoring, anti-money laundering services and more are offered as part of the back-office transaction process management options.
Risk Management
Our experienced team of professionals will handle back-office risk management processes such as fraud risk reviews, AML monitoring, account verification, regulatory reporting, and more to ensure that all accounts comply with regulations and government standards.
Portfolio Analytics
We will help you get an overview of consumer and commercial investments and assist in managing portfolios in order to draw out important data for decision-making.
Auxiliary services include transaction processing, factoring services, default management, accounting and accounting compliance outsourcing, invoice processing, credit approval, clearance and settlement, collections, document management, product renewals, records management, recoveries processing, regulatory and program compliance, remittance, and custody services.
We are a BPO company based in Sri Lanka, serving a range of industries, eCommerce, Finance, HR etc. and our data management services range from data entry and processing to document digitisation and call centre services. As a result of our adherence to global standards and almost a decade of industry experience, we have been able to expand our operations to Asia.
Sri Lanka offers an incredible amount of untapped, skilled labour that your company could utilise to grow.
What types of banking and financial service functions can I outsource?
We undertake many forms of outsourcing such as customer acquisition, back-office process management, lending, consumer and commercial account management etc.
What BPO services does Businessfocus360 undertake?
Businessfocus360 undertakes practically all aspects of data management as it pertains to outsourcing practices. We handle data entry, data processing, form processing, document digitisation, and call centre services
Where is Businessfocus360 located?
We are located in Sri Lanka, however; we serve clients all over, from the Americas to Europe, Asia, and Oceania.
Ease up the burdens of banking and financial services with a trusted outsourcing partner with global standards
Businessfocus360 provides BPO services to a variety of industries, such as eCommerce, Banking, Finance, HR etc. Our offerings for the Banking and Financial Services industry consist of a range of back-office functions such as invoice processing, default management, portfolio analytics, customer acquisition support, and more.
Financial process outsourcing has a myriad of benefits.
Reduce Costs
Outsourcing business processes outside of your financial institution’s core competencies will allow you to cut costs massively.
Leverage Innovation
Outsourcing companies are specialised, offering access to a variety of new tools and technologies that you can leverage to nurture your business even further.
Embrace Digital
Outsourcing also comes with a slew of digital options that will benefit in both the long and short terms.
In order to support banks and financial service providers, we offer a range of BPO services.
Customer Acquisition Support
This includes managing large amounts of prospective customers, leads, and inquiries and reporting.
Credit Evaluation and Verification
This will ensure that your financial institutions face minimal credit risks and fraud. We implement a multitude of verification methods to ensure this.
Application and Document Processing
Digitising forms, entering, processing, and indexing data, and verifications are all carried out by us so that you only need to worry about post-processing activities.
Account Servicing
This includes services such as managing consumer and commercial loans, debit/ credit card management, and even account management services for consumer and commercial accounts along with select capital market services.
Consumer Accounts
We handle transactional functions for consumer accounts such as customer service, retail banking, account renewals, loan disbursement, card services, etc. We also offer risk analytics if required.
We also provide a range of services for consumer lending management such as data and risk management, foreclosure and pre-foreclosure, sales, processing, etc.
Commercial Accounts
Service offerings for commercial accounts include fund transfers, billing, loan processing, fraud management, customer services, and more.
We also provide a range of services for commercial lending management including end-to-end process management.
Capital Markets
In capital markets, we handle data management and analysis, valuations, model development, etc
Back Office Transaction Process Management
Fraud detection, regulatory compliance monitoring, anti-money laundering services and more are offered as part of the back-office transaction process management options.
Risk Management
Our experienced team of professionals will handle back-office risk management processes such as fraud risk reviews, AML monitoring, account verification, regulatory reporting, and more to ensure that all accounts comply with regulations and government standards.
Portfolio Analytics
We will help you get an overview of consumer and commercial investments and assist in managing portfolios in order to draw out important data for decision-making.
Auxiliary services include transaction processing, factoring services, default management, accounting and accounting compliance outsourcing, invoice processing, credit approval, clearance and settlement, collections, document management, product renewals, records management, recoveries processing, regulatory and program compliance, remittance, and custody services.
We are a BPO company based in Sri Lanka, serving a range of industries, eCommerce, Finance, HR etc. and our data management services range from data entry and processing to document digitisation and call centre services. As a result of our adherence to global standards and almost a decade of industry experience, we have been able to expand our operations to Asia.
Sri Lanka offers an incredible amount of untapped, skilled labour that your company could utilise to grow.
What types of banking and financial service functions can I outsource?
We undertake many forms of outsourcing such as customer acquisition, back-office process management, lending, consumer and commercial account management etc.
What BPO services does Businessfocus360 undertake?
Businessfocus360 undertakes practically all aspects of data management as it pertains to outsourcing practices. We handle data entry, data processing, form processing, document digitisation, and call centre services
Where is Businessfocus360 located?
We are located in Sri Lanka, however; we serve clients all over, from the Americas to Europe, Asia, and Oceania.